Window channel balance

Quick Learner from Gilroy, California
Non-tilting, metal is 32 inch, stamp is 31 3 DQ Caldwell.  I think I need part S380-32 with spring 3130?
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for writing in! This window balance is similar to the S380-32 but to ensure this is the correct replacement, I'll need to see a photo of the spring inside the channel balance. I'm particularly looking to see a photo of the bracket connecting the spring and the cord (string) in the center of the balance.

Please let me know if you have any questions!

Quick Learner from Gilroy, California
Hope these pics help.
2 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Yes, these help. Either the S380-32 or the S385-32 can work to replace this balance. To determine which of these is the correct series, you'll need to measure the depth of the shoe.

Our 3130 stamp will support a sash weighing 16 to 23lbs.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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