Window channel balance replacement

A home owner from Fishers, Indiana says:
Need help identifying window channel balance replacement for non-tilt Rollyson aluminum windows. My larger/wider windows have a 27 4 FL Caldwell stamp on the existing channel balances. The narrower windows have a 27 4 EL Caldwell stamp on them. Both channel balances are 28" long and 1/2" wide. Which of the window channel balance replacements do you recommend?
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Bob from SWISCO responded:

These stamp codes only tell us spring strength of the balance. To know what kind you need, we have to see the balances out of the window, and specifically the nylon fittings on either end. Now, Rollyson windows oftne use our Series 371 balances, so this may indeed be what you need; but there's some other possibilities as well, so it's best to see to confirm.

A home owner from Fishers, Indiana says:
Here are pictures of the nylon fittings on either end. Hope this helps in determining which of the window channel balance replacements I need. Thanks!
Thumbnail of the uploaded file named 20200619_093708.jpg
Thumbnail of the uploaded file named 20200619_093719.jpg
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Bob from SWISCO responded:

See our S380-28 or S385-28, depending on the depth of the bottom nylon shoe. You'll need a stamp option of 2740. 

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