Window channel balance replacement needed

Quick Learner from Oregon
Hello, I am unable to find a part with the same number stamped as the one I pulled from my window- 2090S. Could you advise me a suitable replacement?
Thank you!
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! Your channel balance can be replaced with either the S380-21 with a 1" shoe or the S385-21 with a 1-3/32" shoe. To determine which of these is the correct replacement, you'll need to confirm the depth measurement of your bottom shoe. It would also be a good idea to confirm that the length of your metal channel is 21", not including the attachments.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

The stamp from your balance cannot be cross-referenced with the stamps from our replacements. That said, you'll need to obtain the exact weight of your sash. There is a chart below the product description of each balance that lists the weight range each balance stamp can support.

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