Window clip off balancer

A handy person from Westminster Colorado says:
No markings available. For a DH-B1-HP window. Series 3000. 3'8"x 6'0" window
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Bob from SWISCO responded:

Hello there. The Spiral Balance seems to be either our Series 600 or Series 900, depending on the outer tube diameter. See the videos on this page that detail how to remove and replace a spiral balance, as well as how to identify the right match. For the pivot shoe, please remove an undamaged version if available and show us a picture; also tell us its width and thickness. 

A handy person from Westminster Colorado says:
Both pivot shoes are completely broken. It's about a 1/2" thick. The balance rod is the 3/8" version
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Bob from SWISCO responded:

Thanks for getting back to us. If the shoe is 1/2" thick then I recommend looking at our 15-046 to start out with. This is 1-1/4" wide, 1/2" thick, and is fully compatible with the recommended balances.

How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
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How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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