Window coil balance thing

A home owner from Maryland says:
June 6, 2022

Please help me. Seems all 4 of these things are broken. It's a sash window where both the top and bottom can tilt in to clean. How do I remove them? Are there other parts like something that goes on top part of window that it needs attaching too? Do you have a video on how to remove and install this kind? I'm desperate. Thank you, Teresa 

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Emily from SWISCO responded:
June 9, 2022

Hi, Teresa.

Your pivot shoe looks like a match for our 15-177 that's designed to use the Series 152 coils but look this over and see if you agree. For new coil covers, see our 15-143 bushing, 15-144 cap, and 15-145 barrel. I've also related a few videos on this page that will show you how to replace these types of balances. Let me know if you have any questions!
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
Coil Bushing Cap
Coil Bushing Cap
15-144
$0.70
Coil Support Barrel
Coil Support Barrel
15-145
$0.49
Coil Bushing
Coil Bushing
15-143
$0.97
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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