Short Arm Awning Window crank

Hey, Cody. I'm afraid that I'm not familiar with this operator. I see in your first picture that something had broken off the end of one of the arms. I presume this is a type of black plastic slider. Would it be possible to see a photo of one of those sliders? If we can see one that is as undamaged as possible, that would be ideal. If it's in pieces it will be much harder for us to recognize it.

Thank you! Don't worry, these photos are a huge help. I really appreciate it.

I'm going to have to track this one down. We only have one product in our catalog that comes close to this, and that would be our 39-312. The problem is that the arms on this operator are obviously a lot bigger than yours.

Please give us a little more time as we try to track down a version that's a little closer to yours. We'll start broad and then narrow it down. Hopefully we'll get back to you with good news soon. Keep your fingers crossed.

In the meantime, can you tell me the size of your arms? I'm sure our search will lead us to a spot where we need more precise dimensions. The arms on the 39-212 are 11" long measuring from the center of the rivet to the center of the gear.

I have some good news! We found a version of our 39-312 with a 5-1/2" long arm. Does that sound like it would work for you? It comes in a clay finish, which is the same finish as you see on our 39-312 store page. Let me know if that interests you and we can get to work! If you don't like that finish we can try to look into something else, too.

Awesome! We can have it made up in an Aluminum finish, which is the closest option that seems to be available to us. Please see the image below for an example of what this will look like. 

Note that this is just an example; this handle will not be included with the operator. You would have to reuse the original handle.

We don't have a folding handle in that finish, which appears to be what you have. We  can only provide that as non-folding.

We can provide a folding handle in black, along with a black operator. I'm not sure what color your window is, but this color seems to be trending now so I wanted to see if this could possibly work for you. It may be worth considering.

That's great news! We're working on having stock made up now. It will take a little time but we'll contact you as soon as it's in our catalog for you to review.

Hello again, Cody! Our new 39-453 Truth Pivot Shoe Roto Awning Window Operator is now online and available for you to review. We believe this will be a great match for your old hardware. Thank you again for your patience while we had this made and please let me know if you have any questions.

Awesome, thank you so much! I wanted to say how much we appreciate your patience while we researched this. I'd love to hear how it worked out, or if you had any follow-up questions.