Window hand crank with metal screw
Thanks
Michele
Hey Michele. When that spiral, or worm gear, pops out with the handle, it means the entire window operator has broken down and should be replaced. We likely can replace it, but we'll need to see the entire operator, including the arm(s) that move the window. A bird's eye view of the operator would be best. We'll do our best to help from there.
thanks,
Michele
Hey Michele. Thanks for getting back to me. It looks like you might have either the 39-031 and 39-032 Dual-Arm Operators, or the 39-155 and 39-156. These two sets are very similar, the difference simply lies in the length of the link arm. See the images below. Measure your old operator's link arm to see what matches best. Let me know if you have further questions.