Tom from SWISCO responded:
May 5, 2020
You definitely don't need a whole window. We should be able to help with the parts in question. Start with our 26-243 and 26-244 tilt latch. These look similar to yours, but I recommend removing an undamaged version of your latch to use as a reference. You can then look over the dimensions we show for these latches to confirm if they line up. I don't know what the balance guide might be. It could be a pivot shoe, but I'd have to see it to be sure. |
Tom from SWISCO responded:
May 5, 2020
That sounds like the channel balance, which means the guide you mentioned is definitely a pivot shoe. You should be able to remove the sash and put it back in safely. In fact, I may even know what you have, but I don't want to guess just yet. It's more of a sixth sense kind of thing. I recommend watching the video below for general instructions that you may find helpful. |
Tom from SWISCO responded:
May 13, 2020
Thank you! I'm very confident that your balance is our Series 770, which means your pivot shoe will be a match for our 15-129. Look these parts over and see what you think. We don't sell balance covers, unfortunately. As for the weatherstripping, I won't be able to ID it from that. I will need to see the end profile of an undamaged sample. It's important that we see its shape, which means it has to be undamaged. If anything is torn off or deteriorated away, we won't have enough to use as a reference. |
Tom from SWISCO responded:
May 14, 2020
This sketch is perfectly sufficient, don't worry. Based on these dimensions, I think our 15-167 pivot shoe would be a closer match than the one I recommended previously. |