Window operator

Home Owner from North Bellmore

Jun 3, 2019 12:29 pm

Hi,
I need the entry code 31503 window operator. Your blog stated that in the past you used it 39?3801 window operator. I reviewed the dimensions and specs seem to be a bit off. I was wondering if you had a window operator that met my specs. The long handle is about 5 7/16" and the base it's about 4 7/16"

Do you have anything matching those dimensions. Thanks in advance.

Eliza

2 user uploaded images

6 Replies

Tom from SWISCO

Jun 5, 2019 1:13 pm

Hello, Eliza! Take a look at our 39-381. I think you'll find this is a good replacement for your operator. Let me know what you think.

Home Owner from North Bellmore

Jun 5, 2019 3:03 pm

Hi Tom,
Thanks for the message. I'm concerned that the long handle is too long and won't fit my window. Does it matter if it's a lot longer than the original part?

Thanks,
Eliza

2 user uploaded images

Tom from SWISCO

Jun 6, 2019 9:00 am

Hey, Eliza. When you say handle, could you be referring to the link arm?

I see what you mean now. Ours is a little longer. The bad news is that we don't have anything closer. The next smallest link arm we have in an operator in this style is our 39-035, but this arm is only 3-15/16" long.

Let's assume you go with the 39-381. In a worst case scenario, you could theoretically adjust the position of the bracket on the sash to which the 39-381 connects. You would just have to drill new holes for it to move it over. That might make up the difference.

If even that fails, then your only option left would be to swap the arms. You'd drill out the arms on the new and old operators, then install the old arm on the new operator with our 62-014. This would be hammered in place over a metal plate.

But that should be something you only have to do if all else fails. There's also a chance that our 39-381 can work fine as-is. If it ends up not working fine, then you do have those options.

Home Owner from North Bellmore

Jun 6, 2019 10:43 am

Thanks Tom! That was very helpful info. I'll get the part and hope for the best. If not, I'll follow your instructions. Wish these things weren't so complicated....

Take care,
Eliza

Tom from SWISCO

Jun 6, 2019 10:44 am

Great, I'm happy to help! We appreciate your business, too, it means a lot.

I know how you feel, there seem to be a ton of older operators that are seemingly identical, but their arms are off by just an inch or so. Sometimes the modern replacements work fine, but sometimes they don't. It's one of those things that you can't know for sure until you have it in the window to play around with.

If you run into any issues, let me know. I'll do my best to help as best as I can.