Tom from SWISCO responded:
June 5, 2019
Hello, Eliza! Take a look at our 39-381. I think you'll find this is a good replacement for your operator. Let me know what you think. |
Tom from SWISCO responded:
June 6, 2019
Hey, Eliza. When you say handle, could you be referring to the link arm? I see what you mean now. Ours is a little longer. The bad news is that we don't have anything closer. The next smallest link arm we have in an operator in this style is our 39-035, but this arm is only 3-15/16" long. Let's assume you go with the 39-381. In a worst case scenario, you could theoretically adjust the position of the bracket on the sash to which the 39-381 connects. You would just have to drill new holes for it to move it over. That might make up the difference. If even that fails, then your only option left would be to swap the arms. You'd drill out the arms on the new and old operators, then install the old arm on the new operator with our 62-014. This would be hammered in place over a metal plate. But that should be something you only have to do if all else fails. There's also a chance that our 39-381 can work fine as-is. If it ends up not working fine, then you do have those options. |
Tom from SWISCO responded:
June 6, 2019
Great, I'm happy to help! We appreciate your business, too, it means a lot. I know how you feel, there seem to be a ton of older operators that are seemingly identical, but their arms are off by just an inch or so. Sometimes the modern replacements work fine, but sometimes they don't. It's one of those things that you can't know for sure until you have it in the window to play around with. If you run into any issues, let me know. I'll do my best to help as best as I can. |