Window part

A home owner from Fort Mill SC says:
The window brown pieces I was able to get out of the window it appears they ran up into the metal beams.

However both brown pieces broke and now when I lift up my window it does not stay open, it just falls back down
Thumbnail of the uploaded file named E9072B64-2FEE-4FF3-8881-98528F625E16.jpeg
Thumbnail of the uploaded file named 4294B557-1252-45C2-9E37-255BC81CF625.jpeg
Thumbnail of the uploaded file named 5608B5CD-D123-4866-896C-CCEA801E4A31.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. See our 15-195B T-Lock Shoe. Take a look at the specifications listed on the product page and confirm they match your old T-Lock Shoes. Keep in mind however that if your balance's T-Lock Shoes broke, that's often a sign that the channel balances themselves aren't far behind. You may want to consider replacing your balances entirely. See our Series 795 Channel Balances. You will need to confirm the length of the metal channel and also search for a stamp code on the metal channel. If you choose to replace your balances now, you will still need the 15-195B T-Lock shoes rather than the shoes that come installed on the Series 795 balances.

For removal and replacement details for your t-lock shoes, see the video below.  

How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.