Window part assistance

A quick learner says:
I'm not sure what this part is called but I need to order left and right replacements.
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Tom from SWISCO responded:

This is called a coil balance. It looks like you need new springs and a new cover. We can help, but I will also need to see a picture of the pivot shoe; this is a square or rectangular piece of plastic that the spring screw to; it should be below what you're showing me now. Please also tell me how thick the spring is.

A quick learner says:
Hi. I hope these photos help identify the coil balance needed. The spring is 3/8". Thank you.
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Tom from SWISCO responded:

Perfect, thank you! Since your spring is 3/8" thick, and based on the style of the shoe you have here, I recommend the Series 165. You will need the stamp printed on the old spring to choose the best option.

I also recommend the 15-204 cover. This is designed to hold two Series 165 springs.

A quick learner says:
Tom I appreciate your prompt response and assistance! I'm a fan! Swisco is awesome!

Patti
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Tom from SWISCO responded:

Thank you! You're very kind to say so. Please let me know if you ever had any other questions. We're always here to help.

15-199 : Pivot Shoe, 17/32
Pivot Shoe, 17/32" Thick
15-199
$3.56
VIEW >
15-204 : 3/8
3/8" Coil Dual Support
15-204
$1.81
VIEW >
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