Window parts

Quick Learner from 10002

Mar 3, 2021 11:49 am

Hi, we have a few windows have this part broken . It looks cool spring. The window can't be lift up.
Please help me find the part and we will order them.
Thank you!
Tony

1 user uploaded image

15 Replies

Tom from SWISCO

Mar 4, 2021 10:04 am

Looks like you need new coil balances. We should be able to help but I'll need more detailed photos. To start, can you show me a clearer picture of the pivot shoe? Can you also tell me how thick the springs are?

Handy Person from 10002

Oct 7, 2021 2:42 pm

Thanks. Sorry, for getting back so long time. Here are pictures. The coil spring wide is 1/2".

The lower window height is 34"

2 user uploaded images

Tom from SWISCO

Oct 13, 2021 9:06 am

That's perfect, thank you! That pivot shoe is a match for our 15-177, which is itself compatible with our Series 152 spring.

Handy Person from 10002

Oct 21, 2021 10:45 pm

Thank you. We need to order the spring too. What would be the part number for the spring?

Tom from SWISCO

Oct 22, 2021 8:35 am

As mentioned in my previous post, that would be the Series 152. You will need the stamp off of the original to determine the proper weight option.

Handy Person from 10002

Oct 22, 2021 10:45 am

thank you. does the coil spring needs a holder? I saw in one of the video, it looks like there is a holder to hold the springs.

Tom from SWISCO

Oct 22, 2021 12:34 pm

Yes, they will need covers to install. You can usually reuse the originals but if that isn't possible then we sell the 15-143 bushing, 15-144 bushing cap, and 15-145 barrel. These "sandwich" over the springs to hold them in place in the jamb track.

Handy Person from 10002

Oct 22, 2021 1:01 pm

Thank you so much. Do you have a link to the video of how to install. Maybe the one I watched in the past is not right

Tom from SWISCO

Oct 22, 2021 2:29 pm

We do not have a video on this particular setup, unfortunately, just a general cover-all video that shows how most coil balances install. The same principles apply to this.

Handy Person from 10002

Nov 22, 2021 6:56 am

Thank you. The same window has broken pivot bar in the bottom both sides of window. I have only the broken part. Do you know what is part number? Thanks.

1 user uploaded image

Tom from SWISCO

Nov 30, 2021 9:43 am

I'm very confident we have a pivot bar that can replace it, but it appears the front tip has broken off. That is the most important detail. Would it be possible to see an undamaged version?

Handy Person from 10002

Nov 30, 2021 10:35 am

thanks. It got stuck inside the windows and I can't get it out. It is the same window i order the pivot shoe.

Handy Person from 10002

Nov 30, 2021 10:38 am

there is a number on the broken part, 12310.

Tom from SWISCO

Nov 30, 2021 2:14 pm

That number is unfortunately not related to any particular pivot bar that I can see. One potential replacement option is the 26-226 but you should try to find an undamaged version as a reference, at the very least. Also, if your old shoe is a match for the 15-177, then the tip should just lift out of the cam. It's not sealed in or anything.