Window parts

A quick learner says:
April 30, 2018
For Ref 7526752
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Tom from SWISCO responded:
May 3, 2018

Hi there- thanks for posting! 

It's hard to tell from this angle, but my guess is that you have our 15-177 shoe. Carefully compare all dimensions and information to what you have to be sure. I'm not completely sure about the pivot bar. Could you remove the entire thing from the window and send us a photo of that? If there are any other parts that you need, please take photos of them removed from the window as well. 

Thanks so much! 
A quick learner says:
May 18, 2018
The 15-177 were too wide.I sent them back. Our pivot shoe is more like 1" wide.I have attched photos of the coil balances. They don't have any tension and the window falls right down
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Tom from SWISCO responded:
May 21, 2018

I'm shocked the 15-177 wasn't a match. I've never seen a coil balance shoe that was only 1" wide. Where exactly where you running into issues during installation? Could you remove your old shoe and show me a picture of it out of the window? If your old shoe is 1" wide, I have no idea what could replace it. 
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
Pivot Bar, 3-1/16"
Pivot Bar, 3-1/16"
26-226
$2.55
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