Below is the item I ordered, I sent a picture of broken one and new one.. the new one is a little wider. do you have another size?
Items Ordered QTY Subtotal
1-1/4" T-Lock Spring Shoe, Closed Cam
|
Emily from SWISCO responded:
May 11, 2022
Hello! Your original shoe is an old style that we're not able to supply. Our 15-194 is similar but your shoe has a deep groove in the stem to match a similar groove in the metal channel. Our 15-194 shoe will not fit in your original balance. With that said, you'll need an all new Series 795 channel balance and will also need to purchase the 15-194 separately and swap them out when you get them. The video below shows you how. One important detail to note is that the Series 795 attaches to the top of the track using a screw, not a hook. If yours needs a hook then let me know; we can still help but your balance will have to be custom made. |
