Window pivot lock shoe

Question

My home is a Ryan Home that was built about 10 years ago. I bought it about 2 years ago and started finding these pivot lock shoes on my window balances are all breaking and causing my windows not to raise properly. We ordered 4 of what we thought were the right part but was different. There are no numbers on the actual part but found some numbers on the window itself that may help which is enclosed with the pics of the pivot shoes. The pivot shoes are what I need. Thanks

Tom · Accepted Answer

I'm afraid you won't be able to replace this shoe. It's an older type that is no longer made. That said, you can replace the entire balance with our Series 795 channel balance. I would also recommend purchasing our 15-195B. You can just pop this on the Series 795 when you receive them.