Hello, I'm looking for the replacement parts in the included picture. They are the top plastic cap on the window that captures the top of the balance spring in the window frame, and its associated square drive screw.
I would also like to order the plastic guides (four per window) that keep the metal frame of the window from contacting the metal guide channel in the window frame.
Thank you for you help. Glenn
Hey, Glenn.
The part in your photos is called a top sash guide. I'm not sure if we have this exact one but our 18-166 looks close and a good place to start. I recommend you look over the dimensions and compare them with your old top sash guide to see how they match up.
I'm also not sure about the plastic guides you described. May we see some photos of it?
We recommend using your old screws but if you needed new ones, a local hardware store should be able to match them up for you.
Thanks for getting back to me, Glenn! This part is called a face guide and yours looks quite similar to our 67-026. Review the dimensions and compare them with your old guide to see what you think.
Sure, it sounds like you may describing a take out clip. If that's the case, I recommend our 16-002.
No problem, Glenn! I'm always happy to help. Good luck with the repair and let me know if I can be of further assistance!
