Window replacement parts

A quick learner from Canton, MI says:
Trying to get some replacement parts for a window sash. This includes both the pivot bar and also the coil on the side of the frame since its broke.
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Casey from SWISCO responded:

Hi there- thanks so much for posting! 

The pivot bar looks like our 26-226 Pivot Bar. The pivot shoe looks like our 15-177. The coil spring it uses is our Series 152. You will need to reference the stamped printed on your old balance to determine the spring weight option at checkout.  

Get back to us if you have any questions. 

A quick learner from Canton, MI says:
I checked the balance and there is nothing printed on it anywhere. This window was installed during the home's construction so I'm having a hard time finding any info about it.
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Casey from SWISCO responded:

We'll need you to weigh your sash on a scale and give us its exact weight. We also need you to confirm how many springs are used on each side of your window. Thanks!

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