Window sash size is 39 1/2" wide by 31" high

Home Owner from 3838 Fox Hunt Way, Grayslake, IL, 60030
Can you please tell me with what I have shown you who made this window?
The sash size is shown in the subject window.
The sash spring is 13 1/2" long.
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Casey
Casey from SWISCO
SWISCO
Expert

Hi there! Thank you for writing in. It looks like you have an old version of a crossbow balance. We can typically convert this to one of our Series 795 channel balances. This process is detailed in the associated video. However, to ensure that this conversion process will work, can you please confirm for me that your spring is 1/2" in diameter? Thanks!

Home Owner from 3838 Fox Hunt Way, Grayslake, IL, 60030
Hi Julia,
Yes the spring is 1/2" in diameter.
Jack
Casey
Casey from SWISCO
SWISCO
Expert

Great! Thanks for confirming that. You should be able to convert your crossbow balance to our Series 795 channel balance. You can follow the steps in the video below to select the right one, and if you have any questions let me know! 

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