I am looking for a balance for Gorell 5100 series I had installed in 2005. Gorrell has gone out of business (bankrupt) and the company that bought their assets stopped honoring the lifetime warranty years ago and no longer carries the parts. Don't know if this will help but some numbers associated with window: G5155 313/4 x 73 1/2 and 0467 31027400/001.
Fingers crossed - I have run into many dead-ends on this. The company that bought Gorrell's assets is Soft Lite. I was told they make a similar window but the customer service was of no help. She heard the word Gorrell and wanted nothing to do with me.
Thank you!
Window won't stay open
Quick Learner from Atlanta, Georgia
Oct 21, 2019 3:50 pm
2 user uploaded images
6 Replies
Bob from SWISCO
Oct 25, 2019 2:16 pm
Thanks for writing in. See our 15-087 Pivot Shoe, as well as the 15-086 Tandem Housing. This Pivot Shoe is compatible with our Series 180 Coil Balances. To know what spring weight you should use, look for stamp numbers on the coil springs themselves. If there are none, or you are unsure, give us the exact weight of your window sash and we'll work out what you need.
Quick Learner from Atlanta, Georgia
Nov 21, 2019 2:24 pm
Thank you for your quick response, my apologies for taking so long to get back to you but I finally was able to get the window weighed. There were no stamp numbers on the coil spring.
The window sash weighs 35 lbs.
Thank you!
The window sash weighs 35 lbs.
Thank you!
Bob from SWISCO
Nov 21, 2019 2:39 pm
No worries. We are happy to hear from you. You can use two of the S180-9 coil springs on each side to be able to hold up the sash. Take a look and let us know if you have any other questions.
Quick Learner from Atlanta, Georgia
Nov 21, 2019 4:17 pm
Thank you, so I need 2 housing units and 2 springs for each side. How many brackets? How many screws? Anything else I need? Sorry for all questions, just a girl trying to keep a window open for fresh air....
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