Windows repair

A quick learner from Pa says:
My top window falls right down when unlocked what to do to repair. Also the bottom window locks to the frame a have broken off need to put new ones in
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Bob from SWISCO responded:

If your windows cannot stay open, or slam shut, then its likely you need new window balances. There's many different kinds, and without pictures of the hardware needed I can't start to narrow down what you might need. Read more about all our window balances here. Any other hardware needed we will also need photos of, with the parts preferably removed. Many thanks. 

A quick learner from Pa says:
Here r the pictures of what I need to replace also can u tell me how to remove n install
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Bob from SWISCO responded:

Thanks for the photos. This looks like a 15-199 Pivot Shoe. This shoe uses 1/2" thick Series 160 or 3/8" thick Series 165 Coil Balances. To know which you need, you'll need to remove your old assembly and measure the thickness of the springs. The video below shows how to remove and replace coil balance assemblies. Let me know if you have further questions. 

A quick learner from Pa says:
Here r the pictures of part I need the band is half inch wide it is the top window I need how to remove n install
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Bob from SWISCO responded:

If the coil is 1/2" thick, then you need the Series 160 Coil Springs. The video I posted above should cover removal and replacement details for this setup. Let me know if you have further questions. 

A quick learner from Pa says:
Do I have to replace all the parts like the bands
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Bob from SWISCO responded:

Coil balance systems are modular, meaning you only need to replace individual components, and so anything that isn't snapped or damaged you can reuse. Note with coil springs though that when one fails, there's a reasonable chance the others aren't far behind, so it may behoove you to replace them all anyways. 

How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
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How to remove window pivot shoes
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Anatomy of a tilt window
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How to Replace a Window Tilt Latch
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How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
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How to replace a window coil balance
How to replace a window coil balance
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Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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