Winfow part, not sure how to get out of frame

A quick learner from 22602 says:
How do i get this out of frame. Any ideas ? ? ?
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Tom from SWISCO responded:

Hi there! Looks like you have a pivot shoe. There are a few different methods of removal, and we go over each one in the following two videos. I highly recommend watching them to learn how to remove yours from the track.

Once you have your pivot shoe out, I would then compare it to our 15-129 to see how well our dimensions match up with your own. I think this is our most promising match.

How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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