You have sent the wrong part twice

A handy person from Los Altos, CA says:
I ordered the Sissco Handle set 82-080 to replace the one I had to destroy to get the faulty mortise lock out. It did not come with a new lock so I ordered the 82-238 double hook mortise lock and neither one was the correct part. Please check the pictures I have sent before sending another mistake
Thumbnail of the uploaded file named IMG_2608.jpg
Thumbnail of the uploaded file named IMG_2609.jpg
A handy person from Los Altos, CA says:
The handle set 82-080 was correct and matched the old parts. The mortise lock was not. I need the one that matches the above pictures
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Emily from SWISCO responded:

Hello!

We don't carry your exact lock but the design is similar to our 82-268B . Look over our dimensions and compare them to yours to see what you think. 

A handy person from Los Altos, CA says:
Yes! 82-268B is the one! Please send ASAP and I will return this 82-238 when I get the label from you.
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Emily from SWISCO responded:

Great! All orders can be placed directly on our website or to our customer service department at (888) 991-1929. Their phone hours are 8AM - 4:30PM EST, Mon - Fri.

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