Casey from SWISCO responded:
April 3, 2018
Hello! Thank you for posting. We will need to see photos of the balance removed from the window. Please include the end attachments at either end of the metal channel in your photos please. Thanks! |
Casey from SWISCO responded:
April 4, 2018
Thanks for the additional photos! It looks like you have our S395-32 channel balance. I would consider selecting the 3150 option at checkout to match your 31-5 stamp. Let me know what you think! |
Tom from SWISCO responded:
April 6, 2018
Not necessarily. You don't want it to be too strong or else the window will pull up after you close it. I only suggested the 3150 because your old stamp read "31-5." If your sash is 23 pounds then our 3140 should work well. For the take out clip, see our 16-002. |
Tom from SWISCO responded:
April 9, 2018
That sounds like a good idea. Let us know if they work for you! |
Tom from SWISCO responded:
April 16, 2018
I'm so glad to hear we were able to get those windows working better than ever! Keep an eye on the tops of the sashes to see if the new balances help with your bowing issue. You may want to eventually seek out a repair company, if it gets worse. |