balance bar broke

A quick learner from Johnstown says:
Balance bar broke
Channel balances
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Tom from SWISCO responded:
I believe you have our Series 795 channel balance, however it appears yours attaches to the top using a hook. Ours installs using a screw tab. That means your balance will need to be custom made.

Before we begin, can you tell me the length of the metal channel? Can you also tell me what the stamp on the metal channel reads? What is the width of the bottom "T" shaped shoe? Finally, how many of these did you need?
A quick learner from Johnstown, NY 12095 says:
imprint on channel:26D

Length:26in.

Width at base:1/2"---the T shape shoe is inside of the window sash.
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Tom from SWISCO responded:
Thanks! Would you be able to remove the T shoe and tell me its width? There are two types: a 1" wide shoe and a 1-1/4" wide shoe. I will need to know what size you have before we continue. I will also need to know how many balances you need.
A quick learner from Johnstown,NY says:
Hopefully you can see the photo. It is 1".
I will need at least one set of parts.
balance shoe
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Tom from SWISCO responded:
Perfect, thanks. I'll now send you a custom order link for 2 of these.
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