Paul from SWISCO responded:
March 22, 2016
Thanks for contacting us. I'm afraid I cannot identify what you have based on that sticker alone. I can say that PGT windows have been known to use our Series 395 balance and 18-015 top sash guide, but considering that these differ from the parts you picked out I think it would be best if you were to show us a few pictures of your hardware. Please make sure we can clearly see both ends of the balance. Please also provide measurements for all your hardware, especially the top sash guide.
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Paul from SWISCO responded:
March 22, 2016
Awesome, glad it was that easy. Please let me know if you have any other questions.
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