balances

Quick Learner
I'm working on some windows that have some sort of long spring that attaches to the window sash and to a narrow pivot shoe. The top of the breaks over time (it's plastic) it's a pretty common problem with these windows but I cannot identify the parts if they are available or if they can even be replaced. I had to pry it out pretty hard just to remove the broken shoe and spring. I attached some photos of the broken parts as well as one with the spring & pivot shoe still intact. Please let me know if you guys know what make/type of windows these are. (They are double hung, tilting windows). I can measure the spring lengths as they vary depending on the size of the windows but the pivot shoes are all the same. Thanks!
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello!

The only part we can offer is our 15-104 friction shoe that holds the spring inside the track, unfortunately. I'm afraid we can't help with your jamb liners with naked springs. For wood windows, a local millwork may be able to supply these parts. If the windows are vinyl, you'll need to contact the original manufacturer. I am very sorry for the inconvenience.

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