broke two shoes for windows

A landlord from Pennsylvania says:
Hi

I opened windows for cleaning and it stock. It than happened on the 2nd window I tried to look up. One side was stuck while other was still moving. While truing to force windows to close I broke two metal cams and black stops on top, that look like your TAMP-R-LOK III. Need replacement for 2 to 5 shoes, possibly with springs. Springs are driven by flat metal pieces.
Please help to identify the parts, any advise on repairs.
Thank you, stay safe, Edward
Thumbnail of the uploaded file named IMG_3904.JPG
Thumbnail of the uploaded file named IMG_3906.JPG
Profile picture of Casey
Casey from SWISCO responded:

Hello there, Edward. Please take a close look at our S140-7 quick-tilt balance and 15-214 quick-tilt tampered lock. Look over both parts and let us know if these could work on your window. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.