broke window boots on my tilt out windows

A home owner from eau claire wisconsin, USA says:
January 13, 2023
hello i have a boot and copper colored mental stri that are broke. Any suggestions and instruction for repair woul be great
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Paul from SWISCO responded:
January 13, 2023

Hello! Your pivot shoe is our 15-177 and it uses the Series 152 coil springs. Your coil springs should have a stamped weight code but if they don't, you will need to divide the sash weight by the number of springs in the window to determine the appropriate spring weight option. We've also related some videos on this page that you may find helpful. 
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
4 lb Series 152 Coil Balance
4 lb Series 152 Coil Balance
S152-4
$4.70
5 lb Series 152 Coil Balance
5 lb Series 152 Coil Balance
S152-5
$4.80
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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