caradco window crank circa 1988 stamped truth, 13 1/2 " from tip to mid cog.

A home owner from Clive, Iowa says:
I originally ordered 39 -156 which is definitely the wrong one. Is this ( 39 - 013) the correct one do you think ? Also how do I return the incorrect ones.
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Casey from SWISCO responded:

Hello,

I agree that the 39-013 operator looks like a match but you'll need to make sure that the dimensions and 13-0/2" arm length match up to yours. 

As for your original order, you can view our return policy here. Thank you!

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