casement cranks

Home Owner from Wisconsin
Apr 25, 2018 1:50 pm
I have Norco casements from 1986 with "Truth" brand cranks. When I open the windows the arm with the round plastic wheel drops out as soon as it reaches the slot where you can release it. Do you have replacements or fixes? I have pics but it wont load to this site.
2 Replies
+ Add a Comment
Casey
Casey from SWISCO
Apr 26, 2018 9:59 am
SWISCO
EXPERT

Hello,

We'd be happy to help you find a replacement operator. If you could send your photos to customercare@swisco.com and mention D109848 in your email, we will do our best to find you a replacement. Thank you!

Casey
Casey from SWISCO
Apr 27, 2018 10:52 am
SWISCO
EXPERT

Take a look at our 39-028E and 39-027E operators. Please compare the dimensions on our product pages to the one that you're replacing to confirm that this will work for you. 

Let us know if you have any more questions or concerns. 

+ Add a Comment
Products and resources found in this discussion
Ellipse Style Single Arm Operator, 9-1/2"
Ellipse Style Single Arm Operator, 9-1/2"
39-027E
$20.70
Ellipse Style Single Arm Operator, 9-1/2"
Ellipse Style Single Arm Operator, 9-1/2"
39-028E
$20.70
How to identify casement and awning operators
How to identify casement and awning operators
VIDEO
READ >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts