casement cranks

Home Owner from Wisconsin

Apr 25, 2018 1:50 pm

I have Norco casements from 1986 with "Truth" brand cranks. When I open the windows the arm with the round plastic wheel drops out as soon as it reaches the slot where you can release it. Do you have replacements or fixes? I have pics but it wont load to this site.

3 Replies

Casey from SWISCO

Apr 26, 2018 9:59 am

Hello,

We'd be happy to help you find a replacement operator. If you could send your photos to customercare@swisco.com and mention D109848 in your email, we will do our best to find you a replacement. Thank you!

Casey from SWISCO

Apr 27, 2018 10:52 am

Take a look at our 39-028E and 39-027E operators. Please compare the dimensions on our product pages to the one that you're replacing to confirm that this will work for you.

Let us know if you have any more questions or concerns.