casement operators and broken casement lock

A quick learner from Flint, Mi says:
Hello, my name is Bill and I am with Flint Glass service in Flint Michigan. I have a customer with 2 operators that are not working. I would need a left hand and a right hand. I will also need one new lock.
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Tom from SWISCO responded:

Hey, Bill! We can absolutely supply these parts for you. See our 39-387 and 39-388 to start out. These look like more modern versions of these old parts, but look over our dimensions just to be 100% sure.

As for the lock, could you show me a clearer shot of the whole mechanism? We carry a bunch in this style, but I'll need to see a front-facing view of it to determine which type you have.

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