casement window crank

A quick learner from Honolulu, HI says:
white, photos with tape measure. gear stripped, no longer opens when cranked.
Thumbnail of the uploaded file named window crank1.jpeg
Thumbnail of the uploaded file named window crank2.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for writing in. Take a look at our 39-138 and 39-139. Double-check the dimensions to see if these match what you have. The only issue is that this has face-mounted screws, not rear-mounted. There is a solution around this though. You would just need to use our 33-205 threaded insert by pressing it in with a vise. That will allow you to mount it the same way. Let me know what you think.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at