casement window crank

A quick learner from Honolulu, HI says:
white, photos with tape measure. gear stripped, no longer opens when cranked.
Thumbnail of the uploaded file named window crank1.jpeg
Thumbnail of the uploaded file named window crank2.jpeg
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Bob from SWISCO responded:

Thanks for writing in. Take a look at our 39-138 and 39-139. Double-check the dimensions to see if these match what you have. The only issue is that this has face-mounted screws, not rear-mounted. There is a solution around this though. You would just need to use our 33-205 threaded insert by pressing it in with a vise. That will allow you to mount it the same way. Let me know what you think.

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