Casey from SWISCO responded:
February 23, 2022
Hello, It seems like you might need the 7/8" deep 15-029 bottom fitting. We'd be happy to provide these balances for you but it will need to be a custom order. To get started, please confirm how many balances you need, with the minimum being two, as well as the stamp code printed on your balance channel. As for your weatherstripping, we may be able to provide a replacement but we would need to see an end profile photo of yours uninstalled to compare to our inventory. Thank you! |
Casey from SWISCO responded:
February 25, 2022
I just sent over an order link and price quote for you to review. Keep in mind that the link I sent you would not be eligible for return since they will need to be custom made but if you need to send back the S380 balances that you purchased, you can find our full return policy here. Take a look and let us know if you need anything else. |
Casey from SWISCO responded:
March 7, 2022
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Casey from SWISCO responded:
March 9, 2022
Sure, take a look and compare the specifications of the 18-161 top sash guide to yours. |