channel balance for milgard single hung vinyl

A home owner from stayton oregon says:
need replacement assem for channel balance with markings
(25 5 RK) as shown in picture. also need (2)take out clips.
I'm assuming clips come in one size.
Thank you
User submitted photos of a window balance.
Profile picture of Donna
Donna from SWISCO responded:
Thank you for posting. We can make this balance for you, yes. I will send you an order form shortly that you can fill out. As for the take out clip, it may be our 16-002. Check it out and see if that looks familiar.
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