crank on millgard windo

Home Owner from seattle, washington

i just sent an email with a crank problem and forgot to send pictures. here is the window with crank. can the crank be replaced? and does the entire box need to be replaced? i can send a picture of the crank, but i've not been able to find any part numbers. the window is about 30 years old. do we need to buy and install a new window?

thank you for your patience and help.

neva 

2 user uploaded images
4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there, Neva. 

Yes, you'll need an all-new operator. The worm gear on yours has stripped out and that isn't something that can be repaired.

Based on what I see here, I recommend you start by having a look at the 39-031 and 39-155. Review the dimensions below and see how they compare with your old assembly. 

Dimensions for 39-031
Dimensions for 39-031

Dimensions for 39-155
Dimensions for 39-155

Home Owner from seattle, washington
hi emily,

thanks for your help. we'll watch the youtube instructions you sent, and try to access the arm and find a part number. we'll get back to you with pictures and hopefully a part number. it may be a while, as we've got a lot on our plates right now, but we so appreciate your help.

neva

Emily
Emily from SWISCO
SWISCO
Expert

Hi Neva,

No problem! Please note that a part number may not tell us much. The main thing to compare are the dimensions that I have provided above. The length of the short link arm will determine which of these two styles is the best fit. Let me know if you have any additional questions in the meantime. 

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides