dining room window cord has come undone

A home owner from 32024 says:
April 20, 2020
House built in 2004 timeframe. No markings on window. Unsure of the brand
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Tom from SWISCO responded:
April 23, 2020

Looks like you need a new balance, and maybe even a new pivot shoe. See our Series 770 channel balance and 15-129 shoe, respectively. I believe you can use these parts to repair your window, but let me know what you think.
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
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Anatomy of a tilt window
Anatomy of a tilt window
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