double coil balance replacement

A handy person from Maryland says:
October 4, 2021
My window is 14lbs. The coil balance snapped in two on both sides - I'd like to replace the entire piece (not just the coil) as they are 10+ years old. The issue is the width of the window channel. I've recently ordered what I thought was the correct replacement part but they are not wide enough. My parts measure 1 1/4" at the base and 13/16" width (window channel).
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Lauren from SWISCO responded:
October 8, 2021

Hello, thank you for posting! 

Your pivot shoe is an older version which has been discontinued. Please watch the below video for a step by step guide detailing the newer parts available for replacements. Please let me know if you have any questions. 
A handy person from Maryland says:
October 10, 2021
Thank you for the help. I went back to look at the coil springs (part S159) and I see it goes up to 12.5 lbs. Will that be enough - again, my window is 14lbs.
Thanks
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Lauren from SWISCO responded:
October 11, 2021

The weight range you see is how much weight an individual coil can support. The coils on each side of the window are added up to support the whole weight of the sash. For 14 pounds, I would recommend (2) S159-3 on each side or (1) of S159-6 on each side of the channel. Please let me know if you have any questions. 
6.5 lbs Series 159 Coil Balance
6.5 lbs Series 159 Coil Balance
S159-06
$6.14
3.5 lbs Series 159 Coil Balance
3.5 lbs Series 159 Coil Balance
S159-03
$5.92
How to replace a Simonton coil balance
How to replace a Simonton coil balance
VIDEO
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Replacing the Simonton Coil Balance
Replacing the Simonton Coil Balance
GUIDE
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