Tom from SWISCO responded:
April 26, 2018
I'm not sure what it is you may have. I personally am not familiar with any rollers that use such a key. Are you able to remove one of them from the door and show us a picture of it? That would allow us to determine if it's something that can be replaced. |
Dave Sr. from SWISCO responded:
May 2, 2018
I'm not sure about that Hex/Allen key adjustment screw. Could it be you need a "Metric" size key? Do you know the manufacturer of the door? Normally, I just use a phillips or flat head screw driver to adjust the door. Without seeing yours I can't be 100% sure. Take a look at the 81-018 tandem roller, commonly used on wood type patio glass doors. This is another possible match for your roller. |