entry gard truth operator

Home Owner from ocean city, maryland

pat 4.241.541 40753, 20755,31538A i need 2left and 2 right i am returning 39-032 and 39-031 qty 2 of each i can not find on site either the link arm is to long or to short the ones i rcvd the link arm was to long i need link arm to be 3-3/4 inch long 

paul 

6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, Paul.

Our 39-156 and 39-155 operators have a 3-13/16" link arm, but I'm not sure if this is what you have. We'd be happy to help but we would need to see a photo of your operator with the window open so that the arms that operate the sash are fully visible.

You can also view our return policy here.

Home Owner from ocean city, maryland
i know that it looks like it will work but will the base plate and screw holes the same photo will follow i also will call
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Your operator resembles our 39-155 and 39-156, but you'll need to carefully go over each dimension and compare them to your original assembly to see if this matches up for what you need.

Home Owner from ocean city, maryland
i talked to steve 06/25/21 and ordered the parts above you shipped today
Emily
Emily from SWISCO
SWISCO
Expert

Great, we truly appreciate your business! If you have any further questions or concerns just let us know, we'd be happy to help. 

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