finding replacement parts for old jalousie windows

A home owner from 33415 says:
We need replacement parts for our jalousie windows. Can anybody identify the type of jalousie window and what these parts are? No names visible.
Thumbnail of the uploaded file named window hardware for jalousie window.jpg
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Casey from SWISCO responded:

Hello, thank you for writing in. Those hooks look like our 36-015. I'm afraid I can't identify the operator itself from just that arm. I will need to see the rest of the operator assembly in order to make a recommendation. 

36-015 : Arm Window Hook, Pair
Arm Window Hook, Pair
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