help finding my channel balance

A handy person from USA says:
My 2 window channel balances broke. I attached a few pictures of what it looks like.
The length is 29 inches and the track is
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. Looks like part of your question was cut off, but look at our S380-29 and see if this matches up to your balance.
A home owner says:
Tom, the S380-29 looks like my balances. Does the stamp 28C USB on my old balance make any difference in choosing the S380-29?
Profile picture of Tom
Tom from SWISCO responded:
Yes, stamp options are an important part of deciding what balance you need. Typically, a stamp of 28C corresponds to our 2830 option, but I recommend that you weigh your sash to confirm that that's correct. You can see a chart of sash weights and related options under the S380-29.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)