help finding my channel balance

A handy person from USA says:
My 2 window channel balances broke. I attached a few pictures of what it looks like.
The length is 29 inches and the track is
User submitted photos of a window balance.
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Tom from SWISCO responded:
Thanks for posting. Looks like part of your question was cut off, but look at our S380-29 and see if this matches up to your balance.
A home owner says:
Tom, the S380-29 looks like my balances. Does the stamp 28C USB on my old balance make any difference in choosing the S380-29?
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Tom from SWISCO responded:
Yes, stamp options are an important part of deciding what balance you need. Typically, a stamp of 28C corresponds to our 2830 option, but I recommend that you weigh your sash to confirm that that's correct. You can see a chart of sash weights and related options under the S380-29.
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