help identify balance and sash top and shoe

A quick learner from orlando FL says:
Hi
Could you please help me to identify the top and shoe i should use for replacement? additionally, the part number listed on balance is UB 28E. Which option should I buy? no weight information about the window.

Thanks
Tide
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Tide. Start by looking at our S380-29 channel balance and carefully go over our information to determine if this can work for you. As for your option, it could be a 2850 but I would recommend weighing your sash on a scale to confirm.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.