help identify balance and sash top and shoe

A quick learner from orlando FL says:
Could you please help me to identify the top and shoe i should use for replacement? additionally, the part number listed on balance is UB 28E. Which option should I buy? no weight information about the window.

User submitted photos of a window balance.
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Tom from SWISCO responded:
Hey, Tide. Start by looking at our S380-29 channel balance and carefully go over our information to determine if this can work for you. As for your option, it could be a 2850 but I would recommend weighing your sash on a scale to confirm.
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