home repair - tilt window, slide door,

Home Owner from clifton NJ
Apr 12, 2024 10:58 am
Hello Swisco, I'd like to get your help and ID the parts I need to repair a few windows, and one slide door top part.

-I have the orange/red tip spiral balance and the pivot shoe is broken. kindly refer pictures
- window latch
- slide door top roller (not sure if it's the right name though)
pivot shoe white cam pivot shoe spiral balance closet door pivot window tilt latch
5 user uploaded images
3 Replies
Emily
Emily from SWISCO
Apr 15, 2024 2:03 pm
SWISCO
EXPERT

Thanks for reaching out to us! Since this is a tilt window, you may have the 3/8" Series 900 or 5/8" Series 600 depending on the depth of the outer tube. To identify the pivot shoe, we will need to see a photo of it removed from the window along with the written-out thickness and width. 

We can't be sure of the tilt latch since it's damaged but you can start by comparing an undamaged latch with our 26-243 and 26-244 to see if they match up.

As for the closet door pivot, could we see this part removed from the door along with written-out dimensions? 

Home Owner from clifton NJ
Apr 16, 2024 4:10 pm
Hello Emily, I just remove one pivot shoe and latch (left) and add a few pictures here. Would you mind helping identify the parts further. Thank you.
pivot shoe blue brake pivot shoe blue brake pivot shoe tilt latch whole tilt latch side
5 user uploaded images
Emily
Emily from SWISCO
Apr 17, 2024 8:34 am
SWISCO
EXPERT

I'm afraid it's hard to read accurate dimensions from photos of a tape measure. The 26-243 and 26-244 do appear to be our best options though. As for the shoe, check out the 15-046, 15-047, 15-118, and 15-121. Review the specifications for each and see which one matches up with your old shoe. 

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts