|
Tom from SWISCO responded:
October 16, 2020
Accessing these brackets is actually kind of a huge project. I would triple check to make sure that yours are really broken; if they can be reused, reuse them! Otherwise, you have a lot of work ahead of you. To get at your old bracket, you need to remove the sash. The problem is that your window sashes aren't designed to be removed. The window manufacturer specifically designed the window this way. I think their reasoning was that if anything broke, you'd just go to them and buy a new window. More money for them, I guess. If you don't want to do that, though, then your only option is to take the window frame apart so that you can remove the sash. Once the sash is out, you can access the old bracket. That will let you confirm that the 17-025 is a match and will allow you to replace it when the time comes. I'm sorry to be the bearer of bad news. That is the only way. |
