i have a busted balance

Home Owner from New Mexico
I have a block and tackle balance that busted. I made some repairs and it worked for a few months. I do not know the window manufacturer. The only label on the window is the AAMA cert sticker.

Is the balance I have one of yours?

If yes, where can I get some (if one goes, others will go)?

Bill
A customer submitted image of channel balance attachments.
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Thanks for posting! Before I can offer an applicable replacement for this channel balance, I just need to know a bit more information about the bottom attachment. Please take a look at our 15-004 and 15-005 channel balance shoes, and note their depths. As you can see, they are 1-3/32" deep and 1" deep, respectively. Which one more closely matches your own bottom attachment?
Tom
Tom from SWISCO
SWISCO
Expert

You can view the dimensions on the product pages for the 15-005 and the 15-004. However, I will post them here for your benefit.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from New Mexico
I'm not sure which dimension on the part represents the 1 inch or 1 3/32 depth.
Can you clarify or send me the CAD drawing?
Home Owner from New Mexico
1.1 inch so it seems to be the 004 variation.
The channel is 33 inches.
Tom
Tom from SWISCO
SWISCO
Expert
Thank you! With that in mind, I would check out our S385-33 channel balance. Please take a look and let me know if you think that matches up.
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