identify part needed

A home owner from Florida says:
markings found on 1/2" channel are the numbers 28-4...plastic piece is broken....I have order replacements before, but can't find invoice...My name is David
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Hello, David. According to our records, you previously purchased our S380-29 channel balance with a 2840 option.
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