Casey from SWISCO responded:
January 22, 2018
Hmm...I am very curious to see what your balance looks like before we go any further. Could we see some photos of the balance removed from the window?
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Tom from SWISCO responded:
January 31, 2018
Thank you! We can replace this balance, however it will need to be specially made. We highly recommend replacing both at once, so I will email you a special order link and price quote for 2 right now.
As for the clips you mention, I think they might be our 16-002. Look that product over and let me know if this seems familiar. |