Paul from SWISCO responded:
September 1, 2017
Without the original balances to go by, it will be very difficult to determine what kind of balance you need. This is a commercial thermal break style window used in high rises. Do you have another window the same size like this that still has its balances and top nylon sash guide?
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Paul from SWISCO responded:
September 7, 2017
After some research, we believe your window uses the Series 385 channel balance. I think there is a chance this will work, but of course that's just an educated guess.
Now we just need to figure out the proper strength and size. If you give us the visible glass height of your sash, as well as the weight of the sash, we can figure that out. For the top sash guide, remove the old one and show us a photo of the hole pattern. I will also need its dimensions, especially the width of the sash channel and location of the holes. |
Paul from SWISCO responded:
September 21, 2017
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