need parts check

Quick Learner from Coral Springs, Florida
Oct 19, 2024 4:56 pm
Hello, I placed an order Friday, but I would like to ask if you can check that I ordered the right parts. Thanks. The balance is 27' from end to end (without the caps)
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2 Replies

Jasmine from SWISCO
Oct 23, 2024 2:12 pm


Hey there,
Thanks for reaching out to us! It appears you've ordered the S377-27 Channel Balance assembled with the 19-018 top and the 15-005 shoe with a 1" depth. I am certain this is the replacement you'll need but just be sure to double check the shoe depth.
The 2640 stamp option will support a sash weighing 19 to 26lbs.
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