need replacement crystal window pivot lock

A contractor from raeford, nc says:
I need a pivot lock for a crystal window that requires a 28 inch spiral balance. The thickness is 9/16" and approximately 2" tall. Suggestions?
User submitted picture of window pivot lock shoe.
Profile picture of Tom
Tom from SWISCO responded:
Good morning, and thanks for the pictures. Before I can offer an applicable replacement pivot shoe for this, however, I will also need to know its width. It may be easier for you if you remove the pivot shoe from the window before taking this measurement. Take a look at the video below for the best method of removing your pivot lock shoe from the jamb. Let me know!
A quick learner from raeford, nc says:
They appear to be 1 1/4 inch wide. Thanks JEC
Profile picture of Paul
Paul from SWISCO responded:
Good morning, and thanks for getting back to us. Based on these dimensions, I recommend that you look at our 15-129 Pivot Shoe. Does this look about right? Make sure to compare it to your own hardware. Let me know what you think!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)